A Survival Guide for Working With Humans

A Survival Guide for Working With Humans

Dealing with Whiners, Back-Stabbers, Know-It-Alls,
and Other Difficult People
by Gini Graham Scott, Ph.D.
AMACOM American Management Association (Jan 2004)
pages 223 | ISBN: 0814472052
PDF | English | 1.88 MB

Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.
A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems.

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