By Marcelo Thalenberg
Wiley Publishing, Inc. (Feb.2006) | 338 Pages
ISBN: 978-0-7645-9815-9
PDF | English | 10 MB
ISBN: 978-0-7645-9815-9
PDF | English | 10 MB
Shows readers how to use Outlook as an effective and powerful solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information as they are specifically applied in a business setting. Discusses managing and maintaining current customers and how to control customer interactions. Explains the process of using checklists and matching them with Outlook applications-from bulk mailing to planning a telemarketing campaign. Addresses how to build a prospect profile with an action plan for follow-up until the prospect becomes an active customer. Provides step-by-step examples on how to set up and use Business Contact Manager.
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