Loren B. Belker & Gary S. Topchik | AMACOM/American Management Association
PDF | English | 1.90 MB | Pages: 236
This book is for those people, not for top management with twenty years’ experience, even though many top managers would do well to refresh their acquaintance with some of the basic principles that will be discussed in this book. This new edition helps you succeed with your direct reports, even though your managers and your organization may not be doing exactly what they should be.
This book is written in a conversational manner, making it easy for you to follow along and absorb the ideas presented. You’ll find it easy to refer back to specific areas when problems arise in the future. After several months of managing people, reread the book. Many of the concepts will take on additional usefulness at that time.
New chapters have been added in this fifth edition, and many others have been modified or enlarged. For example, there is expanded information on building trust and confidence, performance appraisals, motivating other people, being an active listener, dealing with resistance to change, managing a diverse group of individuals, and building a team environment.
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